Led by Emory Surgery's chief quality officer Dr. Joe Sharma, associate professor of general and endocrine surgery, our quality and safety program participates in various quality alliances and protocols, and oversees surgical quality teams representing our specialties and associated facilities that are charged with creating surgical service-specific quality metrics and checklists, defining areas needing improvement, and designing and enacting strategies to tackle any shortfalls.
Emory Surgery's quality and safety-centered resources, initiatives, and organizational memberships include the Wound Infection Group, Vizient University Health System Consortium, Best Practices for Better Care, American College of Surgeons National Surgical Quality Improvement Program, and the Surgical Care Improvement Project.
The Wound Infection Group (WIG) formed in January 2012 with a mandate to reduce surgical site infection (SSIs) at Emory hospitals. SSIs are one of the more common healthcare-associated infections. The group includes general surgeons and acute care, surgical oncology, colorectal, vascular, plastics, and urology surgeons; anesthesiologists; infectious disease and infection control specialists; preoperative and floor nurses; coders; administrative coordinators; medical students; a CDC liaison; and residents.
WIG's agenda involves all aspects of patient care—from preoperative visits and perioperative counseling to intraoperative issues and post-op care, even to coordinating with facilities management to monitor and increase OR temperatures. WIG collects outcomes data, feeds it into the ACS NSQIP database, and extracts areas from the results that need improvement. By then implementing associated initiatives, WIG has lowered the incidence of surgical site infections at Emory hospitals.
Educating both the treated and those who treat has been key to WIG's success. Examples include its Colorectal Surgery Checklist for clinicians and their teams, an interactive PDF and printed poster that delineates the pre-operative, pre-incision, intra-operative, and closing stages that contribute to effective wound closure for colorectal surgery, and its "Come Clean: Stop Surgical Infections Before They Start" iPad app for patients. The app educates patients about wound care and how to reduce their risks for SSIs, and describes such measures as proper hygiene procedures, eliminating smoking, and controlling blood sugar prior to surgery.
The Vizient University Health System Consortium is the largest and most comprehensive network of academic medical centers in the U.S. The program exists to advance the success and ongoing transformation of member organizations through discovery, knowledge sharing, learning, collaboration, and innovation with trusted peers and other industry leaders.
Vizient Inc. was founded in 2015 as the combination of VHA Inc., a national health care network of not-for-profit hospitals; University HealthSystem Consortium (UHC), an alliance of the nation's leading academic medical centers; and Novation, the health care contracting company they jointly owned. Emory originally joined UHC in 2006.
In 2012, Emory Surgery's quality program joined Best Practices for Better Care (BPBC), a surgical safety collaborative and multi-year initiative of the UHC and the Association of American Medical Colleges. The BPBC's mission is to expand the use of evidence-based best practices in surgery through cooperation between UHC-member academic medical centers. BPBC's five primary commitment areas include teaching quality and patient safety to the next generation of doctors; ensuring safer surgery through use of surgical checklists; reducing infections from central lines using proven protocols; reducing hospital readmissions for high-risk patients; and researching, evaluating, and sharing new and improved practices.
Emory Surgery's quality program and over twenty other academic medical centers are collecting data and transmitting it to BPBC for tracking, trending, and reporting. Since the Department had already implemented a Surgical Safety Checklist at EUH, it used the rollout of the Surgical Safety Checklist at EUH Midtown as its first project for the BPBC. The initiative allowed Midtown's surgical process improvement teams to draw from the experience of physicians across the nation while also sharing Emory's innovations with other peer institutions.
The Surgical Care Improvement Project (SCIP) is a national quality partnership of organizations focused on improving surgical care by significantly reducing surgical complications. Such a reduction requires that surgeons, anesthesiologists, preoperative nurses, pharmacists, infection control professionals, and hospital executives work together to make surgical care improvement a priority. SCIP has developed quality indicators/measures based on scientific evidence that can reflect guidelines, standards of care, or practice parameters for its partner hospitals. Measures include recommended catheter removal; appropriate hair removal from surgical sites; the timing, dosage, and duration of antibiotics; blood glucose control; and maintaining normothermia.
By converting medical information from patient records into rates or percentages for comparison to the quality indicators/measures, partner hospitals can evaluate their care alongside state and national benchmarks and identify those areas needing improvement. Since the Department of Surgery joined SCIP in 2009, Emory University Hospital has gradually risen in compliance levels.